Case Study
BI-Enabled Global Server Optimization
CLIENT
Global Bank Holding Company
OVERVIEW
Our client was maintaining global Identity & Access Management (I&AM) information from multiple data sources across 100,000+ servers with limited reporting capabilities and wanted to migrate off its legacy I&AM platform. Vistrada assessed the situation and delivered a program that rationalized the global server environment and expedited retirement/adoption of the legacy/new I&AM platform, enabled by a robust Tableau solution for monitoring and reporting progress.
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OUTCOME
This multi-year engagement has allowed the client to streamline and modernize their global I&AM process and has provided them with much greater visibility and decision-making capability to manage the end-to-end retirement/adoption of their legacy/new I&AM platform. They have experienced a 60%+ reduction to-date in their licensing costs by moving to the new platform, as well as additional hardware savings by rationalizing their 100,000+ server environment, all while reducing their audit compliance risk.
Challenge
Client was focused on IT modernization and cyber security risk abatement, specifically for I&AM, and was seeking improved visibility and oversight for rationalizing/optimizing its vast server environment and capacity. Client was maintaining 100,000+ servers globally, with I&AM data stored across multiple data sources and limited reporting capabilities. In addition, the client wanted to migrate off its legacy I&AM platform onto a more modern and robust technology solution. Vistrada was hired to perform an assessment of its global server environment and implement a program that would improve the adoption of a new I&AM platform and ultimately retire the legacy application.
Solution
Created and executed a data-oriented action plan:
- Analyzed the data, which required compiling a consolidated, global I&AM dataset from 10+ data sources into a single Oracle data warehouse to facilitate reporting;
- Established and supported an initial pilot based on recommendations from the data analysis performed on several thousand servers;
- Continuously evolved and adapted the process leveraging feedback from the pilot.
Provided robust reporting capabilities:
- Leveraged and extended the data warehouse created for the initial analysis to also
support reporting on the health/adoption of new services; - Created data-driven instructions and reporting to allow for self-service migration onto the new platform;
- Published reporting to a standalone UI that integrated the data warehouse, Tableau reports and Qlik into a single location for easy access;
- Developed future forecasting capabilities using predictive and hard data models to determine the projected end date for all legacy systems.
The solution has realized significant cost savings and reduced audit compliance risk, while improving visibility and decision-making
Result
- Streamlined and modernized the global I&AM process, allowing for robust reporting and decision-making from a single repository.
- Significant savings in licensing costs, as the client experienced a 60% reduction, to-date, by moving to the new platform.
- Additional cost savings have been realized via the ongoing rationalization/optimization of the client’s 100,000+ global server environment.
- Reduced audit compliance risk has been made possible due to the ongoing migration off the legacy platform.
- Robust reporting provided more insight to the current and future state of the IT infrastructure and encouraged greater adoption across IT.
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